My Chargemap Pass has been lost/stolen, what can I do?
If you notice that you have lost your Chargemap Pass, or it has been stolen, we invite you to contact our team, at firstname.lastname@example.org, so we can ensure that no one used it on your behalf, and deactivate it so it can no longer be used in the future.
In this email, we would need the following information:
- Your Chargemap Pass number or the email address with which you ordered it
- Your billing address
- Your shipping address
Our team will answer rapidly to confirm that your first badge has been successfully deactivated, and will write back as soon as a second Chargemap Pass will be shipped.