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User account

How to change the email address on my Chargemap account?

In order to change the email address on your profile, you need to: Login to your account from our website or one of our mobile application. Click on "Your account" from the website, or "My profile" f…

Updated 2 weeks ago by Djémila

How to update my billing/delivery address in my account ?

Your personal account evolves with the addition of a tab that will allow you to change your billing and delivery address.

Updated 4 weeks ago by Joëlle

How to delete my user account?

If you created two user accounts, or simply want to leave Chargemap, you can delete your account from the website, or from our applications. Go in your profile and scroll down to the bottom of the pa…

Updated 1 month ago by Yoann

I lost my password, what can I do?

If you lost your password and cannot login anymore, you can ask for the generation of a new one by following the process that we explain here. You should receive an email that will allow you to defin…

Updated 1 month ago by Yoann

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