User account

I lost my password, what can I do?

If you lost your password and cannot login anymore, you can ask for the generation of a new one by following the process that we explain here. You should receive an email that will allow you to defin…

Updated 3 days ago by Yoann

How to update my billing/delivery address in my account ?

Your personal account evolves with the addition of a tab that will allow you to change your billing and delivery address.

Updated 4 days ago by Djémila

What is Chargemap's phone number?

The quality of our support service is very important to us, this is the reason why we chose the support by writing and not the helpline by phone , which is way more efficient. It will allow you to ge…

Updated 4 days ago by Yoann

How to change the email address on my Chargemap account?

In order to change the email address on your profile, you need to: Login to your account from our website or one of our mobile application. Click on "Your account" from the website, or "My profile" f…