Charging

Which charging cable should I use with my EV?

On some charging stations, you may need different charging cables than the one provided by your car's manufacturer. To choose the right one, you must check the four following points : The socket type…

Updated 5 months ago by Laetitia

Is it possible to charge a vehicle when it’s raining or snowing?

Yes, no problem! Vehicles, cables and charge points are designed to withstand even the most extreme weather conditions. Be careful, and remove the snow around the connectors before charging!

Updated 5 months ago by Yoann

Can I pay my bills with another mean of payment than the credit card?

At the moment no, there is no other way to pay your invoice than by bank card, but we are working on adding other possibilities in the future! If you want to know more: How am I billed? If you want t…

Updated 5 months ago by Djémila

Are the charging stations free?

Some charging stations are free, others are paying, it depends of the choice of their operator. This information is mentioned on the detail file of each charging station on Chargemap, in the "Station…

Updated 6 months ago by Laetitia

The code of good conduct

THERE ARE SOME SENSIBLE RULES TO FOLLOW TO MAKE IT POSSIBLE FOR EVERYONE TO USE CHARGE POINTS IN THE BEST POSSIBLE CONDITIONS! 1. Don’t park at a charge spot unless you’re charging your vehicle. Nobo…